Chicago-Cleaning-Services-Inc understands that schedules can change. Our cancellation policy ensures fairness for both our clients and our cleaning team. Please read the policy carefully before booking.
Appointments must be canceled at least 24 hours in advance to avoid fees.
Cancellations made less than 24 hours before the scheduled service may incur a fee. The fee depends on the type of service booked and the time required to reassign staff.
Rescheduling requests are accommodated when sufficient notice is provided. Customers are encouraged to contact our team as soon as possible for changes.
Same-day cancellations may result in a partial charge, as cleaning staff are assigned and scheduled in advance.
Customers who do not show up for the service without prior notice will be charged the full service fee.
Emergency situations may be considered on a case-by-case basis. Please contact our support team for special considerations.
For cancellation or rescheduling inquiries, please contact Chicago-Cleaning-Services-Inc via phone, email, or website form.
